Lon Smith Roofing did a great job! We're pleased with Garrett Seals and his attention to detail. He was helpful getting the process going, communicating each step, and helped rectify a couple of situations that popped up. Overall, we're pleased with their work!
We had a great experience with Lon Smith Roofing when they replaced our roof after a hail storm and we would highly recommend them. They were the only company to give us a detailed estimate up front and they didn’t ask for the insurance estimate first, or say they had to be there when the insurance adjuster went through, which all of the other companies did. They gave us an honest quote based on the work needed and I never felt like they were trying to take advantage of the situation or max out the insurance money. In fact, they gave us such a great price, they came in under the insurance estimate and even upgraded our shingles for free, which will be money back in our pocket through lower insurance premiums. They were also very professional and fast. They replaced our entire roof in a day, while we’ve seen others in the neighborhood take several days. Hopefully we won’t need another roof for a long time, but we would definitely use them again!
We had a great experience with Lon Smith Roofing. Our Sales Rep, Mark R., was very knowledgeable, courteous and took his time in explaining the process, from start to finish. Lon Smith Roofing also worked very well with our insurance company. The office staff was very helpful and answered all our questions within a timely manner. The crew arrived on time, and our roof was completed with stated time period and looks wonderful. Overall, Lon Smith Roofing was professional, accurate, helpful and we will highly recommend them to anyone needing roof work.
Sales guy was great. The roofing crew kept the work site clean and organized. So far we have not had any leaks. The problem came with the follow up. Their inspector came out to do an inspection. We discussed a few issues. He said they would have the repairs need done right away. We had our roof done in August. Three months and tree different crews later the repairs were done....They should have just got it done right the 1st time. It took way to long and way too many phone calls to finish the job. Horrible communication and horrible follow up.
Lon Smith Roofing crew completed our hail damaged roof replacement in June 2017. This was our 2nd Lon Smith roof in over 25 years. From Sales to Office to Install, the Lon Smith personnel and crew were punctual, professional and very customer conscious. The Sales Rep worked with us to assure we had our roof of choice, quality and price, and he met with our insurance adjuster for joint inspection, to assure proper specifications and options. The Office staff made scheduling a "No Problem". The Installation's crew was efficient, prompt, productive and professional. The Quality Control Inspector made multiple trips over the 2 days install, to assure everything went smoothly, and customer's questions were answered. His several oversight walk inspections gave us confidence of the quality of work being completed. This is a great asset to the customer, and it confirmed the quality of workmanship and material we expected.
Lon Smith Roofing Construction is a US Roofing Contractor based in Garland, Texas. Lon Smith Roofing Construction is located at 3731 Cavalier Dr, Garland, TX 75042, USA.
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